12 JANUARY 2015
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Airport Parking and Hotels (APH) has conducted a survey of children’s facilities at Heathrow. The ‘Meet & Greet’ experts are helping families to plan ahead and enjoy a stress-free journey, comparing the facilities available across Heathrow’s five terminals. The research highlights all amenities including family lounges, mothers’ nursing rooms, baby changing facilities and play areas, and is available in the Know Before You Go section of the APH website.
Every Terminal offers dedicated family Fast Track lanes at security. Boots has a Reserve & Collect Service allowing customers to pre-order items such as baby milk and then collect them in the departure lounges.
APH reports only T1 offers a mothers’ nursing room both before and after security, whereas T3 has a nursing room after security and T4 before security. Terminal 2 and Terminal 5 do not provide any nursing rooms at all, however all terminals do supply Baby Changing facilities both before and after security and “Stay and Play” areas which include slides, soft play areas and separate Baby and Junior Zones.
No.1 Traveller Lounge at Terminal 3 offers a range of facilities including a colourful family room with a TV showing children’s programmes, as well as a family room. Entry costs £30 per adult and £15 per child when booked in advance. www.aph.com/heathrowfamily
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