Scottish airports opt for CUPPS

Scotland’s Aberdeen, Edinburgh and Glasgow airports have signed agreements to install Rockwell Collins’ ARINC vMUSE Common Use Passenger Processing System (CUPPS) workstations throughout their sites.

The ARINC vMUSE system will enable the airports to support multiple airline check-in applications running concurrently on the same computer workstation, allowing the airport and airlines to reduce costs and increase flexibility while processing passengers faster and more efficiently.

“This new system means that different airlines can use the same desks,” explained Andrew Mutch, Airport Head of IT at Aberdeen. “It increases our flexibility and means that in a growing airport we can be much more reactive to demand than the previous system allowed for. As a result this will provide real benefits for our customer service provision, it will help to manage queues and deliver a more integrated product.”

This agreement is in addition to an award Rockwell Collins won earlier this year for ARINC AviNet high-performance network services, as well as the installation and integration of common use self service (CUSS) kiosks at the airports.

“We’ve been providing airport solutions in Scotland for almost ten years,” said Michael DiGeorge, vice president of international and global airports for Rockwell Collins. “This win is another example of our commitment to invest and grow our business in Europe, the Middle East and Africa.”
www.rockwellcollins.com

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