29 SEPTEMBER 2014
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London City Airport already has the shortest check-in time in the UK, and together with CityJet has now introduced a new self-handled bag drop which will reduce this part of the operation from perhaps a couple of minutes to just 50 seconds. Called the Sonic ‘phase 5’ Self Bag Tag system it came on-line last week at the dockland airport.
The system is very simple. Having checked in online or at the airport kiosk, passengers weigh their bags and use their boarding pass at the Self Bag Tag kiosk to generate a label. They are then directed to the designated bag drop zone and can transfer the luggage themselves.
Declan Collier, CEO of London City Airport, said: “The introduction of Phase 5 Technology bag drop kiosks will offer CityJet customers more flexibility and choice in managing their own experience while in the airport. One of the main reasons why people choose to travel through London City Airport is the short time it takes to check in. We are investing heavily in new technology and seeking innovative new ways to reduce the need to queue, to ease the journey through the airport and to help people make the most of their time with us." www.cityjet.com
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