8 SEPTEMBER 2014
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With a load factor of 93% (up from the 89% for the same period last year) and 9.4m (9m - 2013) customers carried Ryanair had a very good August. The rolling annual traffic rose to a record 83.4m customers (up 4%).New Chief Marketing Officer Kenny Jacobs was justifiably proud of the figures.
“Ryanair traffic grew by 400,000 to a record 9.4m customers in August, thanks to our lower fares and our improving customer experience, including our great new website and mobile app, allocated seating, a free second small carry-on bag and PED (personal electronic device) use on all flights. The launch of our new family and business products have been extremely successful and have contributed significantly to these highest ever load factors in Ryanair’s history.”
Mr Jacobs is one of the speakers at the Low-Cost Congress mentioned in this issue. www.ryanair.com
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