Enhanced “Mobile Agent”

Travelport, the IT travel commerce people, launched an upgraded version of its popular Travelport Mobile Agent (TMA) tool introducing a range of new features and functionality for its agency users.  The mobile app allows travel agents to make bookings for their customers from handheld devices.  It was first launched in 2011 and now has over 41.5k installations globally.

Version 3.0 of TMA includes new features which were implemented as a result of user feedback and are all designed to enable agents to provide superior customer service.  TMA 3.0 will be available for download from the Apple App Store and Google Play from 30 July.  It includes full integration with Apollo, Galileo and Worldspan platforms and available on iOS and Android devices.

Most of the improvements make the TMA even user-friendly interface with the graphics delivering easier navigation and faster information access.  There are customizable quick keys, and passenger name records (PNR) are stored in the Cloud, allowing the information to be synchronized and available on multiple devices.  It is integrated with Travelport ViewTrip itinerary tool, providing instant access to an itinerary.  There is also a Newsfeed with relevant travel articles. www.travelport.com

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