19 MAY 2014


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Article from BTNews 19 MAY 2014

Marriott mobile

Technology is reaching into the hotel industry with Marriott International expanding mobile check-in and checkout globally for members of Marriott Rewards who can simply check-in and checkout using the Marriott Mobile app on their smartphone.

First introduced last year at its hotels in the United States and Canada, Marriott Hotels mobile check-in and checkout is now available in every continent where its nearly 500 properties are located.  Regulations in Armenia, France, Italy, Kazakhstan, Portugal, Poland, Russia, Spain and Turkey allow for mobile check-in but require guests to checkout with the front desk.  This service is not available in Japan.
With the Marriott Mobile app, check-in and checkout is simple to use. Marriott Rewards members receive a notification on their devices after 16:00 on the day before their arrival alerting them that they can check-in.  Then they receive an automatic notification when their room is ready.  Guests simply walk up to the expedited mobile check-in desk where their pre-programmed key card will be waiting for them.
At the end of their stay, guests receive a notification alerting them that mobile checkout is available.  The bill will arrive by email allowing guests to bypass the front desk.  www.marriott.com

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