Delta goes Porsche

First trailed at Atlanta, Delta Air Lines has expanded its successful customer Porsche vehicle pick-up service to Los Angeles International Airport, New York John F. Kennedy and Minneapolis/St Paul International Airport. 

The programme, which transports select high-value customers from gate-to-gate, has developed to the extent that it now supports an average of more than 75 customer transfers per day at Delta’s largest hub.

In Los Angeles, New York-JFK and Minneapolis/St Paul, select SkyMiles Diamond Medallion customers connecting on flights will transfer between gates in the Porsche Cayenne S Hybrid vehicles.

“Delta is continuing to create new ways to recognize and enhance the travel experience for our most valuable customers”, said Mike Henny, Director – Customer Experience.  “By partnering with Porsche to offer unsuspecting pick-ups in an even more unexpected vehicle, we’ve found a unique opportunity to surprise and delight customers while assisting customers between connecting flights”.

Diamond Medallion customers selected for the service are greeted at the aircraft boarding door by a Delta Elite Services representative who escorts them with their baggage to an awaiting vehicle and on to their connecting gate.  Each customer is selected for transfer based on a number of factors including flight operation, connection timing and member status. www.delta.com

Index/Home page
 

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum