17 JUNE 2013


Readers are invited to add their comments to any story. Click on the article to see and add.


BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.


Email this Page

The Business Travel News
PO Box 758
Edgware HA8 4QF
United Kingdom
+44 (0)20 8952 8383
© 2020 Business Travel News Ltd.

Article from BTNews 17 JUNE 2013

CAA helps overcharged passengers

British holidaymakers can now check the cost of any extra fees they might have to pay both their airline and airport, thanks to the UK Civil Aviation Authority’s (CAA) online fees and charges comparison tables.

Covering the top 22 airlines operating in the UK, the CAA’s airline fees and charges comparison table helps passengers to easily see how much airlines charge for services such as allocated seating, in-flight meals and hold baggage.  It means passengers can choose the flight that suits them best, safe in the knowledge they are fully aware of the additional costs they may have to pay.

As well as comparing airline fees and charges, passengers can now also do the same for 31 UK airports.  The CAA’s new airport fees and charges table includes information about the compulsory charges passengers might have to pay such as airport development fees, as well as optional charges for services like using express security lanes.

Where fees and charges are not optional extras but unavoidable, for instance with fuel surcharges, they must by law be included in the price of the ticket at the start of the booking process and therefore clear to consumers. www.caa.co.uk

Index/Home page

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum

No one has commented yet, why don't you start the ball rolling?

Add your comment

First Name
Email Address
Company (Not obligatory)
- You must be a registered subscriber using the email address entered to submit a comment, or you will be sent a confirmation email before your comment will appear.
- Your comment will be checked before appearing, which may take several working hours.