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15 APRIL 2013
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The campaign by this publication, and others, for all hotels to offer complimentary wi-fi is beginning to have its effect, and now has reached the apartment rental industry.
The Ascott Ltd, said to be the world’s largest international serviced residence owner-operator, is offering free internet access to all guests. An installation programme is being rolled out and should be available at every property by the end of the year.
Mr Tony Soh, Ascott’s Chief Corporate Officer, said: “Connectivity is vital for our guests. Many of them carry at least one mobile device and use wi-fi, and this trend has been increasing every year. Providing free internet and wi-fi will enable them to stay connected at all times. We will be progressively boosting bandwidth to meet the increasing data demand by our guests. This is part of Ascott’s continuous pursuit of product and service excellence to enhance customer experience”. www.the-ascott.com/connect
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