1 JUNE 2009
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WESTMINSTER is doing its bit to help holidaymakers. According to a survey carried out by YouGov on behalf of the Department for Transport, over half of holidaymakers (57%) do not always check if their holiday is insurance protected when they book. A new web page has been launched to inform travellers just what their rights are. Once again emphasis is made on the virtues of the ATOL (Air Travel Organisers' Licence) scheme which will bring package holiday clients home in the case of trouble and did so when Zoom failed last August. Even amongst those holidaymakers surveyed who had travel insurance at least 34% fail to check if theirs cover against airline failure. Many policies exclude SAFI (scheduled airline failure insurance) so consumers should read the small print if they want this. However independent travellers who book with an airline by credit card may be able to reclaim the price of the lost flights (for amounts over USP100). www.direct.gov.uk/holidayprotection www.yougov.co.uk
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