* items include readers letters
9 AUGUST 2010
BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.
The Business Travel News
PO Box 758
Edgware HA8 4QF
+44 (0)20 8952 8383
© 2021 Business Travel News Ltd.
It was going to be a terrific holiday. Take the car to Folkestone, hand it over to the Eurotunnel train crew, jump on board, and pick up the said vehicle at the other end.
The problem was that it did not seem to be at the other end!
Where was the car? And that of other concerned passengers too?
“Well sir, we have a slight problem,” said the man from Eurotunnel. “It does seem that the cars are on their way back to Folkestone.”
When the train reached Calais, staff unloaded the front cars but did not appreciate there were more behind an empty wagon.
The Train crews realised what had happened on the way back to Kent, a bit late in the day.
The wait was two-and-a-half hours. Was it worth the stay for a refund and a free ticket for the next time?
(A true story which actually happened last week.)
All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum
No one has commented yet, why don't you start the ball rolling?