1 AUGUST 2022
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Malaysia Airlines (MAS) has introduced its first B737-800 NG aircraft featuring new seating in both Business Class and Economy.
Seats in both cabins are upholstered in “genuine lightweight leather”, with a blue colour scheme which is, apparently, “unique to Malaysia Airlines’ identity”.
The plane has 12 seats in Business Class, configured 2+2, with a seat pitch of 39 inches. Features include a personal device holder, AC power outlet, USB port, bottle holder, coat hook and six-way adjustable headrest.
Meanwhile in Economy there are 162 seats configured 3+3, with a seat pitch of 30 inches. Again passengers benefit from a personal device holder, AC power outlet and USB port and storage space.
The carrier’s latest MHStudio inflight entertainment system allows passengers to connect via a personal device, with forthcoming features including the capability to purchase duty-free shopping and buy-on-board snacks.
MAS said the new seats were a result of “feedback and suggestions received through customer surveys and various focus group sessions in 2020”, which it said demonstrated the carrier’s “commitment to adapt to changing consumer needs and in improving overall customer experience in the post pandemic era”.
A total of 38 of the airline’s B737s – which serve domestic and regional routes – are set to be refitted with the new cabins.
“We are thrilled to roll out the newly refreshed B737-800 NG, which will deliver future travel experiences through innovative features from seats to highly customisable inflight entertainment while staying true to our roots by incorporating Malaysian elements in the overall interior cabin design”, said Lau Yin May, Group Chief Marketing and Customer Experience Officer of Malaysia Airlines.
“It is becoming increasingly important that we do everything with sustainability in mind. The all-new features of our refreshed B737-800 NG fleet will reduce our carbon footprint”.
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