18 JULY 2022


© 2022 Business Travel News Ltd.

Article from BTNews 18 JULY 2022

British Airways *

BA is having to cancel a “small number” of additional services from Heathrow after the airport told carriers to stop selling flights for this summer.
(See Emirates v Heathrow in this week’s BTN.) 

The airline, which cut 10,300 flights from its remaining summer schedule last week, said having to cancel more services from Heathrow was “incredibly disappointing news for our customers”.  These include the permanent loss of Manchester to Gatwick, due to end 29 October which now ceases 31 July.

Heathrow has imposed a daily departing passenger limit of 100,000 until 11 September to help ease pressure on the airport and reduce disruption as the aviation industry struggles to recruit enough staff to deal with the resurgence in travel this summer.

BA is cancelling the additional Heathrow flights up to 25 July with only domestic and short-haul services affected. The airline is trying to move affected customers to other services from Gatwick or London City airports or onto train services instead.

“As a result of Heathrow’s request, we will now need to take a small number of additional flights out of our schedule and we will be contacting customers to apologise, advise them of their customer rights and offer options including rebooking or refund”, said a BA spokesperson.

“We also know that some customers may want to review their travel plans in light of the current travel challenges and have introduced a policy that will allow customers to easily change travel dates so that they have additional flexibility”.



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OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum

Fed Brown, Harrow

Are we going to be able to buy food on the flight to Athens? Better to purchase in the terminal.

Sir Brian Donohoe, United Kingdom

I've read this article but don't understand why they cancel flights then replace them with flights TEN minutes later and don't tell you Omni SHAMBLES

David Duthie, Nantwich

Why does reducing flights to LHR affect the Manchester to Gatwick route?