Birmingham Airport bounces back *

Passenger numbers are expected to be 89% of pre-pandemic levels over the Platinum Jubilee Weekend, Birmingham Airport (BHX) tells BTN.

“We are so pleased to see customers back at BHX again,” said Birmingham Airport’s Chief Executive, Nick Barton.
 
“In the darkest days of lockdown, there were eerie moments when birdsong was the loudest sound on our airfield. Much as I love the sound of birds singing, I’m relieved to hear the buzz of airport activity once again as customers take to the skies in large numbers”.
 
He made a very serious point: “I’d like to thank customers who present compliant baggage at our pre-flight security screening with liquids, gels, pastes and larger electrical items removed. This helps us help you keep moving. It also helps our security officers in their vital task of keeping everyone safe”.

Over the four-day weekend (Thursday to Sunday 2–5 June), more than 147,000 people are booked to fly in and out of Birmingham Airport. Put in perspective that is over ten times more than the 2021 late May Bank Holiday (Friday to Monday 28–31 May) when Covid restrictions were still in force.

Since the start of 2022, the airport has increased its pool of deployable security officers by 19% and its front-of-house customer service teams by 20%. The airport says recruitment continues to rebuild its resources to a level that enables it to give the great customer service its customers expect.

www.birminghamairport.co.uk

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Mike Pitman, UK

Bounces back? It's been a complete shambles all last week and over the weekend. One wheelchair passenger waited over two hours to be disembarked from a one hour flight!