4 OCTOBER 2021

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Article from BTNews 4 OCTOBER 2021

Swissport and AirPortr

Baggage handling moves on.

AirPortr, known as a baggage handling service provider to the general public and Swissport, the massive airport ground handing provider, largely unknown to the average traveller, have announced a global strategic partnership.

The joint venture, it is claimed, will transform the passenger experience.  It will also offer operational efficiencies.

Using the AirPortr digitised booking system the collaboration will enable all passengers – regardless of whether they travel in Economy, Business or First Class – to pre-book an at-home baggage collection slot for their departing flight. A courier will digitally verify ID and travel documents at the doorstep and seal the baggage for secure delivery to the airport. Passengers will receive live updates and digital airline baggage tags.

This transforms the often neglected first-stages of the travel experience, allowing passengers to travel bag-free to the airport, switch to public transport if preferred, bypass the check-in and baggage drop at the airport, and proceed directly to security.

The solution also streamlines the last leg of passengers’ journeys, allowing them to digitally submit an eDeclaration, have their bags cleared through Customs, and delivered to their destination within hours of landing – skipping baggage reclaim altogether.

AirPortr claims that 66% of users switch from car to public transport as a result of traveling bag-free.

Randel Darby, CEO and Founder at AirPortr, said: “The partnership with Swissport is a significant milestone – it outlines a blueprint and scalable platform for the introduction of smart baggage solutions across the aviation industry. By marrying the strength of our technology with Swissport’s operational footprint, this solution is redefining the role of baggage.”

BTN has followed the growth of AirPortr since its introduction at London City Airport in 2014.

www.swissport.com

https://airportr.com

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