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4 OCTOBER 2021


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Article from BTNews 4 OCTOBER 2021

Skytrax Awards *

A surprise major award winner of the 2021 Skytrax awards was Saudi Arabian Airlines as the World’s Most Improved Airline.

Taking first place for the sixth time as The World’s Top Airline was Qatar Airways, followed by Singapore Airlines, and moving up ANA. No British airline featured in the major categories with the exception of Virgin Atlantic for its Inflight Entertainment and easyJet in the Low-Cost class, won by AirAsia.

With all the lockdowns and travel restrictions the Skytrax customer survey covered 23 months (September 2019 to July 2021). 

The World’s Top 10 Airlines of 2021

  1. Qatar Airways
  2. Singapore Airlines
  3. ANA All Nippon Airways
  4. Emirates
  5. Japan Airlines
  6. Cathay Pacific Airways
  7. EVA Air
  8. Qantas Airways
  9. Hainan Airlines
  10. Air France

The World’s Best Cabin Staff 2021

  1. Singapore Airlines
  2. ANA All Nippon Airways
  3. Thai Airways
  4. Garuda Indonesia
  5. Japan Airlines
  6. Hainan Airlines
  7. EVA Air
  8. Asiana Airlines
  9. Cathay Pacific Airways
  10. Qatar Airways

The World’s Cleanest Airline Cabins 2021

  1. ANA All Nippon Airways
  2. Singapore Airlines
  3. Japan Airlines
  4. Qatar Airways
  5. EVA Air
  6. Cathay Pacific Airways
  7. Asiana Airlines
  8. Korean Air
  9. Hainan Airlines
  10. Swiss International Air Lines

The World’s Best Low-Cost Airlines 2021

  1. AirAsia
  2. Southwest Airlines
  3. Scoot
  4. Vueling Airlines
  5. IndiGo
  6. EasyJet
  7. Jetstar Airways
  8. Ryanair
  9. Jetstar Asia
  10. Flynas

The World’s Best Long-Haul Low-Cost Airlines 2021

  1. Scoot
  2. Jetstar Airways
  3. Air Canada rouge
  4. LEVEL
  5. French Bee

The World’s Most Improved Airlines 2021

  1. Saudi Arabian Airlines
  2. RwandAir
  3. JetSmart
  4. Vistara
  5. Vueling Airlines
  6. Scoot
  7. Xiamen Airlines
  8. Flynas
  9. Air France
  10. Turkish Airlines

The Best Airline Inflight Entertainment 2021

  1. Emirates
  2. Singapore Airlines
  3. Qatar Airways
  4. Delta Air Lines
  5. Virgin Atlantic
  6. Qantas Airways
  7. Turkish Airlines
  8. United Airlines
  9. Etihad Airways
  10. Air France


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OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum

Jo Jones, London

What has happened to British Airways? No mention at all. It should enter the ‘World’s Most improved airline’ next time around. If it has improved?

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