29 MARCH 2010


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Article from BTNews 29 MARCH 2010

Baggage losses down

SITA, the aviation IT specialist owned by the carriers themselves, has reported a drop of 23.8% in the number of air passengers' bags mishandled last year, resulting in savings of US$460m by the world's airlines.  This is the second consecutive year that the industry has brought down significantly the number of bags mishandled worldwide.  Last year there were 25m bags mishandled, out of 2.2bn passengers, a figure that is more than 40% (or 17.4m bags) down on the 2007 numbers.  SITA, operates WorldTracer, the industry-standard, fully-automated system for tracing mishandled passenger baggage used by more than 440 airlines and ground-handling companies worldwide.  The statistics show that half the bags go missing during aircraft transfers, 16% fail to load, and 13% are due to ticketing and security issues.  Whilst the arrival airport normally gets the blame this is attributed to only 3% of errors. www.sita.aero

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