31 AUGUST 2020


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Article from BTNews 31 AUGUST 2020

Churchill Hotel London

One of London’s most prestigious hotels, Hyatt Regency London - The Churchill, is to re-open on Monday 7 September.

Situated in Portman Square, just behind Selfridges, it has been closed since the outbreak of the pandemic.  As always, its focuses on safety first and wellbeing.

The hotel is collaborating with medical experts and trusted industry advisors to fine-tune the reopening and operating procedures such as colleague reorientations, enhanced cleaning and safety protocols, and a specially trained Hygiene and Wellbeing Leader managing the Covid-19 response.

A wide range of new measures and protocols have been implemented in the hotel, from traffic flow signage and hand sanitising stations, to taking guest temperatures on arrival and keeping rooms vacant for 72 hours between guests.

The Churchill has implemented enhanced digital amenities to help give guests more control over how they connect with the hotel during their stay. This includes QR codes display menus to browse options at The Churchill Bar & Terrace and The Montagu Kitchen via mobile phone, room service available as a knock-and-go service and contactless checkout, whereby guests can review their invoice on their in-room TV or World of Hyatt app, with a key drop box at reception.

Last week another major London landmark hotel reopened, the Royal Lancaster, impressively sited on the north side of Hyde Park. It has 411 rooms and a very large on-site car park.



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