10 AUGUST 2020
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Two months after Delta Air Lines resumed flights between London and Atlanta, the carrier last week restarted a daily service on the world’s number one long-haul international travel route – Heathrow to New York JFK.
The US airline claims to be the only carrier offering nonstop service between the UK and United States that is keeping middle seats blocked and capping capacity throughout the aircraft on all routes for the time being to help protect the health and safety of its customers and crew.
Seat blocks are automatically implemented to prevent the adjacent seat being booked once a reservation is complete and seats are chosen. Parties of three or more will be able to book seats together, including middle seats.
“We know how important it is for our customers to feel safe when they fly. It’s always our number one priority and even more so during this time,” said Roberto Ioriatti, Delta’s Vice President Transatlantic. “This is why, as we add more routes between London and the US. We’re continuing to limit the number of people per aircraft. We are also offering additional flexibility with tickets so customers have extra peace of mind should they need it.”
The DL2 service departs London T2 at 10:20 with the scheduled arrival JFK 13:30 local. The return flight, the flagship DL1 leaves 19:30 local with arrival 07:45 at Heathrow. No lounges are available at T2 presently, but in New York the Delta Sky Club is open in T4.
As part of its Covid-19 health and safety measures, Delta requires employees and customers to wear a face mask or appropriate covering when travelling. There is a temporary streamlining onboard food and beverage service.
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