8 JUNE 2020
© 2022 Business Travel News Ltd.
British Airways has found a way around its unpopular on-board payment-only refreshment scheme on short-haul routes.
In a series of videos just released entitled “Looking forward to welcoming you back” it says: “We ask all customers to wear a face mask at all times in the airport and onboard.
“As a guide, a face mask could last up to four hours, so please make sure that you bring enough for the duration of your trip.
“We’ll ask you to remove it for any passport checks but you’ll be advised to do so by our colleagues.
“Please be aware that some airports now mandate that you wear face masks so make sure you check your destination airport and country guidelines before you travel, so you can arrive prepared.”
At London City Airport, and summer regional flights from other domestic centres, BA Cityflyer has never dropped its light meal product to suit the time of day, and complimentary alcoholic drinks.
The airline says its “new food service requires less interaction with our cabin crew, greatly reducing physical contact."
Also see British Airways threatens Government in this week's BTN
All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum
franco mancassola, honolulu
BA is now a shadow of her former self. It seems that consumer is just an ATM and nothing more.
Christopher Hodgkinson, London
I read the article and followed both hyperlinks but am none the wiser as to what is actually going to be offered? I still recall Willie defending his actions at the Aviation Club.
Guy Liddle, UK/London
Did I miss the Government’s daily briefing when it was explained why serving soft drinks inflight is safe but serving alcohol isn’t. I don’t believe it could be just another unwelcome BA cost cutting measure. They used to be my favourite airline but nowadays only Ryanair is below them on my list of choices.
John Jones, West Ham
The idea that over 60’s travelling on London’s public transport early in the morning causes congestion is quite crazy. The Freedom Pass should have started at 65 in any event and not at 60, which is a left over from when women retired at that at that age.
Trevor Davies, Kilburn
It seems to me that BA have lost the plot. It should never have dropped tea and soft drinks in the first place and now they want to bring back some kind of refreshment you can eat wearing a mask. But I am confused? Is it mandatory with BA? Does the airline count as ‘public transport’ with Mr Shapps.