25 MAY 2020
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Following early signs of recovery and eased lockdowns after the coronavirus spread in China, Kempinski Hotels has reopened all its hotels in the People’s Republic.
New strict safety and hygiene procedures have been put in place to comply with local government authorities and World Health Organisation (WHO) guidelines to guarantee guests’ and employees’ safety and wellbeing. In addition, innovative services have been introduced as a business enhancement and guest experience.
Kempinski has 22 hotels in China with Hangzhou and Nanjing the latest openings.
The Kempinski Hotel Beijing Lufthansa Centre was the very first property owned by the Geneva-based group over 25 years ago. Another key property in China is Grand Kempinski Hotel Shanghai, which is very popular located on Pudong, just a few steps from iconic landmark Oriental Pearl Tower.
“People here no longer look for the best hotel, the greatest dinner or the lowest price, but for the safest experience," said Michael Henssler, Chief Operating Officer Asia and Member of the Management Board for Kempinski Hotels. “These are unprecedented times for the hospitality and catering industry. Travel is not a question of price, but a security issue. Hotels must meticulously follow a 70-page guide that affects all departments. The rules apply to procedures for the arrival of guests, the furnishing of public areas, food and drink, and housekeeping."
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