10 FEBRUARY 2020

YOUR WORDS


Readers are invited to add their comments to any story. Click on the article to see and add.

BTN DISTRIBUTION

BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.

Index

Email this Page
Bookmark

The Business Travel News
PO Box 758
Edgware HA8 4QF
United Kingdom
+44 (0)20 8952 8383
info@btnews.co.uk
© 2020 Business Travel News Ltd.

Article from BTNews 10 FEBRUARY 2020

Fresh face for World Traveller

British Airways has unveiled freshly-designed soft blankets and cushions and a new headrest for passengers in its World Traveller long-haul Economy Class cabin as part of its continuing customer service overhaul.

In a classic herringbone design, the items are available on long-haul flights to and from Heathrow and will launch on long-haul flights to and from Gatwick on 1 March. Blankets that are being replaced are being donated to charities and other good causes.

BA director of customer experience Carolina Martinoli said: “We want passengers to be able to sit back and really relax on board, making the most of the comfortable new furnishings, in-flight entertainment and four-course World Traveller menu.

“Our aim is to deliver them to their destinations feeling refreshed and thinking that their trips are off to a great start.”

Other recent improvements for BA passengers include the arrival of 73 new aircraft, refurbishment of the long-haul fleet with new cabins, new dining options and new bedding and amenity kits for First, Club World and World Traveller Plus.

Quality onboard wi-fi on every aircraft and access to power at every seat are in the pipeline, while BA has also introduced its Club Suite with direct aisle access in Business Class on its A350 aircraft, with a roll-out across the BA long-haul fleet to come.

www.britishairways.com

Index/Home page
 

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum


No one has commented yet, why don't you start the ball rolling?


Add your comment

First Name
Surname
Email Address
Company (Not obligatory)
Country/City
Comment
- You must be a registered subscriber using the email address entered to submit a comment, or you will be sent a confirmation email before your comment will appear.
- Your comment will be checked before appearing, which may take several working hours.
www.btnews.co.uk