16 SEPTEMBER 2019
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Hungry passengers travelling through Southend Airport can now pre-order food from The Navigator and Giraffe Stop in the departures lounge to take away ahead of their flights with the arrival of the Grab airport app.
The system works in real-time – once passengers place and pay for their orders, they receive a confirmation and then a notification when it is ready to be picked up, plus an estimate of when the food will be ready, so it is kept warm for their arrival at the restaurant concerned.
Owned and operated by Stobart Aviation, Southend has just been named the best London airport by Which? for the sixth time. Stobart CEO Glyn Jones said: “We are continually working to improve the experience our passengers have and I am sure this latest development will prove incredibly popular with people who really appreciate the unique, simply easier airport experience we are offering.”
Grab commercial director Avi Robinson added: “We’re delighted to partner with London Southend Airport and The Restaurant Group to broaden our growing list of UK airports providing our Grab & Go pre-order service.
“The concept is all about convenience so we look forward to making each customer’s journey through the airport a little more fun and a little less stressful.”
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