LATEST TRAVEL COVID UPDATES FROM GOVERNMENT

Automatically changes when the new rules are announced.

2 SEPTEMBER 2019

YOUR WORDS


Readers are invited to add their comments to any story. Click on the article to see and add.

BTN DISTRIBUTION

BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.

Index

Email this Page
Bookmark

The Business Travel News
PO Box 758
Edgware HA8 4QF
United Kingdom
+44 (0)20 8952 8383
info@btnews.co.uk
© 2021 Business Travel News Ltd.

Article from BTNews 2 SEPTEMBER 2019

Thoughtful technology at Four Seasons

A refreshed app and a new trip-planning itinerary feature have been introduced by Four Seasons Hotels and Resorts in a move which the group says will make it simpler for guests to customise stays at its properties.

Four Seasons says guests will be able to organise all the elements of a stay, from ordering in-room meals to requesting the morning newspaper, reserving a spa treatment, booking adventures and arranging for transportation, all with a concierge on call.

Worldwide hotel operations president Christian Clerc said: “We are choosing to invest in thoughtful technology. We know from guest feedback luxury travellers now more than ever are looking for digital tools that can make their lives easier.”

Changes include simplifying the layout of the app interface to make it more intuitive and increased integration with the ‘Four Seasons Chat’ which enables guests to communicate in real time with properties in 100-plus languages before, during and after their stays.

Clerc added: “Since 2018, our guests have exchanged more than 5.7m messages using Four Seasons Chat, 1.3m of which were sent via the app. This is why we’ve made it a priority to evolve constantly our digital service.”

www.fourseasons.com

Index/Home page
 

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum


No one has commented yet, why don't you start the ball rolling?


Add your comment

First Name
Surname
Email Address
Company (Not obligatory)
Country/City
Comment
- You must be a registered subscriber using the email address entered to submit a comment, or you will be sent a confirmation email before your comment will appear.
- Your comment will be checked before appearing, which may take several working hours.
www.btnews.co.uk