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Article from BTNews 2 SEPTEMBER 2019

American goes biometric at DFW

In the latest development at its largest hub, American Airlines has begun using biometric boarding for passengers on selected international flights departing from Terminal D at Dallas Fort Worth International.

Instead of scanning boarding passes, the new one-step facial recognition programme scans and verifies a passenger’s identity with the US Customs and Border Protection (CBP) service in seconds at the gate.

The development mirrors Heathrow, where facial-recognition facilities that have been on trial are being introduced as a permanent feature (BTN 29 April).

American has 91 daily international departures to 63 worldwide destinations from DFW and says it will expand biometric boarding to nearly 75 international gates throughout terminals A, B, C and D by the end of this year.

DFW operations vice-president Cedric Rockamore said: “We are committed to ensuring DFW remains a premier gateway. Biometric boarding allows us in partnership with CBP to provide a more seamless and modern experience for both passengers and staff.”

The facial recognition programme sends an image of a passenger’s face to a cloud-based CBP database where it is compared against a passport photo already on file with CBP.

The DFW installation follows introduction by American of a biometric boarding programme earlier this year at Los Angeles International.

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