* items include readers letters
15 APRIL 2019
BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.
The Business Travel News
PO Box 758
Edgware HA8 4QF
+44 (0)20 8952 8383
© 2021 Business Travel News Ltd.
Would you like to be billeted on floor level minus-2 at a truly luxurious 5-star hotel? BTN thinks not.
When The Yeatman, Porto’s most prestigious propery (and the abode of Liverpool FC later this week) added four extra lower floors, the management had a dilemma. The Yeatman is built on a hillside with the reception on floor 5 and the lowest accommodation on floor 1. How do you rename the extra floors?
Military precision was required.
With the opening of the new accommodation over a 24hr period, every room and all the signage was renumbered and guests are now faced with floors 1-9 with 0 an executive conference area offering its own road access.
Guests who went to bed on the night of the renumbering on floor 3 woke up on floor 7.
It all worked ‘a treat’. Well done the staff, and also the guests who watched with awe.
For new arrivals, there is still a welcoming glass of port at Dick's Bar on the reception floor, whether it is 9 (or 5 as was).
A full review of the remarkable Yeatman will appear in a later BTN.
All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum
No one has commented yet, why don't you start the ball rolling?