1 APRIL 2019


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Article from BTNews 1 APRIL 2019

Heathrow Express goes contactless

Contactless bank cards, mobile devices and Oyster cards are now accepted on the Heathrow Express between London Paddington and Heathrow Central.

Ticket barriers have been introduced at Heathrow and on Platforms 6 and 7 at London Paddington.

With half of all pay-as-you-go journeys in London now regularly made using a contactless card or mobile device, these payment options offer a quick and easy way to travel for the 17,000 passengers that use Heathrow Express each day, integrating it with paying for travel across th whole of the capital’s Tube, rail and bus network.

Children aged 15 and under travel free on Heathrow Express using a Zip Oyster card.

Using Contactless payment or Oyster cards costs the same as a Peak or Off-Peak Express Single, depending on the time of travel and is not included in daily or weekly fare capping. With barcode scanners on every ticket barrier, customers purchasing tickets online or via the app can also board quickly and easily.

Customers travelling in Business First class can also use contactless or Oyster by touching-in and purchasing an upgrade from the on-board team.

Working in partnership, Heathrow Express and Transport for London (TfL) have installed new multilingual ticket machines at Heathrow, allowing customers to buy, top-up or refund an Oyster card (up to £10). There is a choice of languages.


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