18 FEBRUARY 2019

YOUR WORDS


Readers are invited to add their comments to any story. Click on the article to see and add.

BTN DISTRIBUTION

BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.

Index

Email this Page
Bookmark

The Business Travel News
PO Box 758
Edgware HA8 4QF
United Kingdom
+44 (0)20 8952 8383
info@btnews.co.uk
© 2019 Business Travel News Ltd.

Article from BTNews 18 FEBRUARY 2019

More action on hidden disabilities

A network-wide hidden disabilities scheme offered to passengers at no extra cost has been launched by Virgin Atlantic to ensure the airline provides extra help to passengers and others who may need it without them having to ask.

An airline spokesman explained: “Hidden disabilities may not be instantly recognisable, but can significantly impact a person’s life and often means that preparing for a flight can prove a stressful situation.

“Currently 22% of the UK population has a disability and 74% had a disability that is hidden. Although not everyone with a disability flies, this means many people may be travelling in discomfort or avoiding travelling due to the stress that flying may create.”

Passenger accessibility manager Geraldine Lundy added: “The Hidden Disabilities scheme is one of a series of initiatives Virgin Atlantic plans on introducing to help those with disabilities to overcome any key challenges they may face.”

The scheme involves a specially-designed symbol which can be worn as a pin badge or tucked discreetly in a passport or used as a bookmark and alerts trained Virgin Atlantic staff that extra assistance may be needed.

www.virginatlantic.com

Index/Home page
 

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum


Hussein Patwa, Aberdeen, UK

This is an excellent initiative and is something of which other airlines and transport providers should definitely take note. Such schemes are already used within the rail industry. There is nothing worse than wanting to travel by air but feeling you cannot because your needs are not recognised. This is a great wway of making these known whilst reducing embarrassment and unease.


Add your comment

First Name
Surname
Email Address
Company (Not obligatory)
Country/City
Comment
- You must be a registered subscriber using the email address entered to submit a comment, or you will be sent a confirmation email before your comment will appear.
- Your comment will be checked before appearing, which may take several working hours.
www.btnews.co.uk