18 FEBRUARY 2019
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A hand scanning feature that uses new 3D-augmented reality technology to scan cabin luggage and show if it falls within maximum cabin bag dimensions is being offered to passengers on the easyJet app in what is claimed to be a UK airline first.
EasyJet says the new technology has been introduced to offer customers an easy way to check their hand luggage to give them peace of mind before they travel to the airport.
The new app feature, developed with Travelport, uses Apple’s ARKit 2 technology and is available initially on iOS. The augmented reality technology is combined with customers’ smartphone cameras on iPhone 6S onward.
The scan itself provides an on-screen 3D box which, when combined with the phone’s camera, sizes the cabin bag and indicates whether it fits within the maximum dimensions.
EasyJet head of digital experience Daniel Young said: “We are constantly on the search for ways to improve the travel experience we offer our customers when flying with us and this new technology is a perfect example of that.
“We continue to place innovation at the heart of our industry-leading mobile travel app to give our customers the tools they need to take stress away from the airport experience.”
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