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Article from BTNews 24 SEPTEMBER 2018

Atlanta goes biometric

Plans to launch facial recognition technology for international passengers at Atlanta Airport's Terminal F were announced by Delta Air Lines on Friday in partnership with US Customs and Border Protection (CBP). It will be the first biometric terminal in the US.

The carrier says beginning late this year, passengers flying direct to an international destination will have the option of using facial recognition technology “from kerb to gate”. Those on partner airlines including Virgin Atlantic are also eligible.

Delta COO Gil West said: “Launching the first biometric terminal in the US at the world’s busiest airport means we’re bringing the future of flying to customers travelling around the globe.

“Customers have an expectation that experiences along their journey are easy and happen seamlessly – that’s what we’re aiming for by launching this technology across airport touch points.”

Passengers opting to the system simply enter their passport information during online check-in then click “Look” on screens at the terminal or approach cameras at the counter in the lobby, the security checkpoint or when boarding at the gate.

Those not wishing to participate can go through the normal processes at the airport as they have always done.



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