28 MAY 2018
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Aviation high-tech kept up its momentum last week with Qantas launching a new technology platform and the Sky Team alliance making it easier for frequent flyers to use their miles to book reward travel across multiple member airlines.
Qantas says its new Qantas Distribution Platform (QDP) will enhance the airline’s retailing, booking and servicing capabilities for its trade partners and deliver a more personalised experience for passengers.
It is aimed at improving the functionality of indirect agent channels by aligning them more closely with the capabilities currently available via the Qantas website, making it easier for trade partners to sell Qantas products.
Qantas said its trade partners would have access to richer content relevant to a passenger’s journey, including images of cabins and meals and the ability to book extras such as extra legroom seating.
At Sky Team, an online booking tool available across 17 of the alliance’s 20 members is now putting passengers in control of their own trips by displaying available flights in real-time and offering greater choice.
Officials say it enables more than 98% of frequent flyers to book reward travel on more than one airline simply by logging into their accounts and entering their chosen origin and destination.
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