12 MARCH 2018
BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.
The Business Travel News
PO Box 758
Edgware HA8 4QF
+44 (0)20 8952 8383
© 2020 Business Travel News Ltd.
Qantas has advised staff that using words such as mum, dad, husband and wife might offend passengers.
Words like love, honey and darling are also on the blacklist, according to material posted on the Qantas intranet as part of the airline's 'Spirit of Inclusion' month and subsequently leaked to The Daily Telegraph in Sydney.
It suggested “gender-specific” terms such as husband and wife could be seen to exclude same-sex couples, while addressing passengers as mum and dad might upset single-parent families.
Qantas said the material was for internal discussion on workplace inclusivity and it had not changed any rules or imposed any new policies or procedures.
All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum
Catherine Chetwynd, United Kingdom
Quite bizarre, not least because husband and wife do NOT exclude same sex couples, except that they are both either husband or wife. And surely, anyone would only address their own parent as mum or dad; or have I missed something?