26 FEBRUARY 2018

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Article from BTNews 26 FEBRUARY 2018

AND FINALLY: Munich's new adviser

Meet Josie Pepper. She is a shade under 4ft (120cm), with sparkling, round eyes and a pleasant voice, but she is not what she seems.

Munich Airport and Lufthansa are breaking new ground with the first-ever test in Germany of a humanoid airport robot equipped with artificial intelligence.

For a limited test run, Josie is answering passengers’ questions in Munich’s Terminal 2. Directions to the gate or a certain restaurant or shop? No problem. Josie will look you in the eye and give a prompt answer, in English if that’s what is required.

The test phase is being used to show whether Josie is accepted by passengers. No word on what her reaction might be if she fails…

www.munich-airport.com/pepper

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