Visually impaired passengers at Birmingham

Birmingham has become the first airport on the UK mainland to fit an audio description unit for the visually impaired in one of their disabled access toilets.

The RoomMate provides a facility for blind and visually impaired users and gives them much greater independence and dignity when going to the toilet.

Persons with Reduced Mobility (PRM) manager, Ed Kibblewhite, said:  “We pride ourselves on offering excellent facilities to all of our customers whether they have a disability or not and work extremely closely with local charities to get it right, so when we were approached with the RoomMate idea the whole team realised what a fantastic and simple solution to a very important issue it was.  We have since invited several groups to test the gadget with us and look forward to their feedback.”

The airport has chosen to trial the RoomMate in one of their busiest facilities in the departure area.

Ed commented further: “We think the addition of RoomMate in our accessible toilets, along with a dedicated ‘Changing Places’ facility, shows that we are listening to our customers and take their suggestions extremely seriously when it comes to access for all”. 

www.adiaccess.co.uk

www.birminghamairport.co.uk

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