* items include readers letters

29 JANUARY 2018


Readers are invited to add their comments to any story. Click on the article to see and add.


BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.


Email this Page

The Business Travel News
PO Box 758
Edgware HA8 4QF
United Kingdom
+44 (0)20 8952 8383
© 2021 Business Travel News Ltd.

Article from BTNews 29 JANUARY 2018

ABTA and sickness scams

The Financial Claims and Guidance Bill had its second reading in the House of Commons last Monday 22 January.  It is supported by ABTA.

Cold calling is one of the main tools used by unscrupulous Claims Management Companies (CMCs) to encourage exaggerated or false sickness claims.  ABTA says this has helped lead to a 565% increase in holiday sickness claims since 2013.

In addition, ABTA also wants the Financial Conduct Authority to commit to consulting on the full recommendations of the 2016 Brady review, especially relating to the need for greater transparency in the relationships between CMCs and solicitors who pursue claims through the courts.  It says consumers should retain 100% of any award made, unlike CMCs who typically take 20-25%.

Alan Wardle, ABTA director of public affairs, said: “MPs have a great opportunity to put an end to unscrupulous claims management companies cold calling members of the public and encouraging them to submit exaggerated or false claims. Not only are these calls irritating, they can also encourage people to unwittingly break the law, risking a fine, criminal record or imprisonment. There is overwhelmingly public support for a cold calling ban.”

The bill was originally just in relation to pensions, but in a re-think the government agreed to add a ban on cold-calling by claims management companies to its provisions. 


Index/Home page

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum

No one has commented yet, why don't you start the ball rolling?

Add your comment

First Name
Email Address
Company (Not obligatory)
- You must be a registered subscriber using the email address entered to submit a comment, or you will be sent a confirmation email before your comment will appear.
- Your comment will be checked before appearing, which may take several working hours.