Ryanair’s passenger warning

In yet another about-turn Ryanair from today (15 January) is insisting that non-priority customers must put any second and bigger bag in the hold.  It is free.

For years the airline’s policy has been to try and encourage passengers not to use its Boeing 737 cargo facility which unlike large wide-bodied aircraft has to be filled manually.  Hold luggage slows down the turnaround.  
 
Ryanair has introduced new reduced bag fees said to encourage more customers to check-in bags and reduce the number of customers with two bags at the boarding gates.  With its high load factors there are not enough overhead bins, which is causing boarding/flight delays.

To encourage more customers to check-in luggage and reduce the volume of carry-on bags, Ryanair has introduced bag policy changes on all flights as follows:

•    The check-in bag allowance has increased from 15kg to 20kg for all bags, still below the industry norm of 23kl.
•    The standard check-in bag fee has been cut from €/£35 to €/£25 for this 20kg bag.
•    Only Priority Boarding customers (including Plus, Flexi Plus and Family Plus) will be allowed to board with two carry-on bags from today.  For everyone else only one smaller carry-on bag 35x20x20 cm will be allowed.

www.ryanair.com

Index/Home page
 

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum