18 DECEMBER 2017


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Article from BTNews 18 DECEMBER 2017

Terminals on the map

Detailed plans of Heathrow’s terminals are now available on Apple Maps after the airport collaborated with the digital giant to give passengers a powerful new tool to enable them to navigate through the airport and find what they are looking for. 

Passengers can plan their journeys through the airport by accessing Apple Maps on their iPhones or iPads to find points of interest such as baggage claim areas as well as nearby restaurants and places to buy last-minute essentials and gift.

Indoor positioning gives passengers an instant view of where they are within the terminal to help them get to where they need to go next, and the system allows them to toggle easily between floors. 

Senior digital manager Stephen Glenfield said: “This marks a huge milestone in improving the digital experience at Heathrow. 

“Improving navigation and giving passengers information about the services, shops and restaurants we offer as well as logistical information about where restrooms and information points are will give them the opportunity to plan every step of the journey.”

The terminal maps are available to all iPhone and iPad users running iOS 11 and above. Detailed airport maps are also available covering more than two dozen airports worldwide. 


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