12 JUNE 2017
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New accessibility facilities including world first hoist equipment, specialist toilets and sensory rooms are being installed at Gatwick, marking the first anniversary of the airport’s award-winning Hidden Disability Lanyard service.
Gatwick has purchased an Eagle Hoist , a passenger lifting facility providing safer and more respectful transfer for wheelchair users requiring full assistance to their aircraft seats.
The airport is also investing in two specialist hoist-assisted toilet facilities in the next 12 months with height adjustable adult-sized changing benches to help people with learning and physical disabilities to use toilets safely, comfortably and with dignity.
Further developments in Gatwick’s ongoing commitment to improve accessibility include two special rooms for people with sensory processing difficulties from conditions such as autism, to brain injury and dementia.
The lanyard, a hidden disability secret sign, is credited with giving thousands of Gatwick passengers and their companions the confidence to fly for the first time and to experience a seamless journey through the airport.
The system has now been launched in Manchester, Glasgow and Bristol and will soon also be seen in Belfast and Birmingham.
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