27 FEBRUARY 2017
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Nat Pieper, Delta Air Lines VP Europe, was a visitor to the Business Travel Show last week.
When asked if Delta would make a full representation next year he said they would wait and see. Its daily flights are from Heathrow T4 whilst Delta is now fully integrated into T3 with the advantage of the Virgin Clubhouse.
“It’s not just the Clubhouse,” said Mr Pieper, “It is the whole operation. Aircraft handling, engineering, crew briefing and all the services are under one roof. Delta passengers can also use the splendid Virgin arrivals lounge.
Besides Heathrow, Delta code shares with Virgin Atlantic from Belfast, Edinburgh, Gatwick, Glasgow and Manchester to Virgin’s US destinations but not the new twice weekly VS service to Barbados due to launch on 12 December. Varadero (Cuba), which starts on 2 April, will also not be shared with Delta.
The Delta on board package, particularly for the business flyer, is completely different. Mr Pieper said that when both airlines are on a particular route, Heathrow – New York for example, the timings seem to be a priority but American customers tend to book Delta whilst the British choose Virgin.
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