23 MAY 2016


Readers are invited to add their comments to any story. Click on the article to see and add.


BTN also goes out by email every Sunday night at midnight (UK time). To view this edition click here.


Email this Page

The Business Travel News
PO Box 758
Edgware HA8 4QF
United Kingdom
+44 (0)20 8952 8383
© 2019 Business Travel News Ltd.

Article from BTNews 23 MAY 2016

Air India self check-in

Self check-in, allowing passengers to skip queues and go straight to a dedicated baggage-drop counter, has been introduced by Air India at 26 domestic airports, including Bengaluru, Mumbai, Chennai, Delhi and Hyderabad.

The airline said introduction of the special kiosks would reduce significantly the amount of time customers had to spend waiting to board flights. Air India is the first airline in the country to have the facility at such a large number of airports.

The kiosks enable passengers on Air India's domestic flights to access their boarding passes by entering flight and identity information.

According to Air India, the system reduces customer waiting time, eliminates queues, and expands service capacity with multiple kiosks, thereby speeding up the check-in experience.

Air India has also recently introduced a promotion for its Business Class services on domestic flights with the “Get Up Front” offer.

Passengers flying on routes up to 750km can upgrade on payment of Rs.4,500 (about £46.50), while those travelling further pay Rs.6,000 (about £62).


Index/Home page

OUR READERS' FINEST WORDS (All times and dates are GMT)

All comments are filtered to exclude any excesses but the Editor does not have to agree with what is being said. 100 words maximum

No one has commented yet, why don't you start the ball rolling?

Add your comment

First Name
Email Address
Company (Not obligatory)
- You must be a registered subscriber using the email address entered to submit a comment, or you will be sent a confirmation email before your comment will appear.
- Your comment will be checked before appearing, which may take several working hours.