16 MAY 2016


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Article from BTNews 16 MAY 2016

BA extends pre-order meals

An inflight meal system that allows passengers to pre-order what they want to eat is being extended by British Airways to long-haul flights from Gatwick.

The scheme, introduced for services from Heathrow in 2014, is now available on direct long-haul flights from the south London airport for First, Club World and World Traveller Plus cabins.

The service enables customers to pre-order their main meal before they fly so they can guarantee their first meal choice.

BA director of customer experience Troy Warfield said: “Our pre-order option from Heathrow has proved popular as it means customers are guaranteed their meal choice, so we’re pleased to be able to expand it to Gatwick.”

Meals can be ordered between 30 days and 24hr before flights using the “Manage my Booking” tab on the BA website.

Qualifying flights from Gatwick include BA’s new services to Costa Rica, which began on 27 April, New York, Lima and finally Cape Town, which begins on 24 November.

The service is available on long-haul routes from Gatwick except those that go via another destination. These include Grenada, Providenciales in Turks and Caicos, St Kitts and Tobago.


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