18 JUNE 2012
The Business Travel News
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© 2013 Kelsey Media
Never one to rush into things, many airlines are already well down the in-flight wi-fi route, in partnership with Panasonic, Air France-KLM are launching a joint in-flight connectivity programme on board their long-haul flights, with trials starting early 2013.
The test services will be conducted on Boeing 777-300s operated by each airline. During this period, travellers will be able to hook up to the internet via their wi-fi enabled smartphone, laptop or tablet PC at a fixed rate, as well as use their mobile phone for sms or e-mail, whatever their travel class. Passengers will be asked to provide feedback, along with their expectations and suggestions on improving these new services to be used as input for further future deployment.
“Being permanently connected is now part of our customers’ daily lifestyles. This trial run is the first step of Air France’s and KLM’s long-term strategy to offer in-flight connectivity solutions across our long-haul fleet. We are pursuing our investments to even better serve our customers and to remain at the forefront in terms of innovations and mobile services”, stated Christian Herzog, once the AF man in London and now Senior Vice President Marketing, Air France KLM. www.airfrance.com