6 DECEMBER 2010

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Article from BTNews 6 DECEMBER 2010

Gatwick not on TV

BBC TV viewers, both digital and analogue will not find Gatwick comings and goings shown on the airport part of the travel information.

Now this does not mean that Gatwick has closed down or gone into cyberspace.  What has happened is quite deliberate.

The airport says that as part of Gatwick's separation from BAA they have been looking at its IT systems and data feeds to assess which ones would benefit from improvement.  According to the airport the accuracy of the service provided via Ceefax and BBC Digital wasn't as up-to-date as required for passengers.  Given that the BBC is soon to discontinue its analogue services, it took the decision to discontinue the live flight information service.

Gatwick is exploring options with the BBC through their new digital services, expected to launch shortly after the analogue switch off.  Over 700,000 passengers monthly use the Gatwick website to check flight times every month, both from their homes and also on mobile phones.  For passengers who may not have internet access, the automated telephone service +44 (0)844 335 1802 provides the latest live flight information.  The BBC also offers an information service for delayed flights. www.bbc.co.uk/travelnews/air www.gatwickairport.com

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